Director of Quality Control/Training Mount Airy

Future Opening: Director of Quality Control/Training

Full Time • Mount Airy
Responsive recruiter
Replies within 24 hours
If you’ve got an eye for detail, an aptitude for solving problems, and a drive to make sure that you and your teammates succeed, then we’ve got an opportunity for you. As Director of Quality Control and Training, you’ll get the chance drive team success and make sure that customers’ indoor air quality issues are solved. If you want a job with good long-term career growth, stability, and health/dental/vision coverage, join our team. At Green Home Solutions of Mount Airy, you will directly influence numerous aspects of the business – from process improvement to team building to customer service. As the company grows, your earnings potential grows, with generous incentives and a bonus structure in place.
 
Responsibilities 
  • Develop a training program to ensure technicians follow all company and S520 procedures.
  • Provide Quality Control on all jobs.
  • Provide customer service and support visits and link workflow to schedules to ensure maximum efficiency.
  • Manage all testing, remediation and services to ensure proper processes.
  • Collaborate with team and share information across the organization to build positive relationships with clients and coworkers.
  • Satisfy customer needs by making appropriate recommendations and briefings using accurate procedures and protocols.
  • Maintain customer satisfaction by using creativity and ingenuity to investigate problems, identify resolutions, suggest enhanced add on services, and recommend improvements.
  • Service existing accounts by analyzing work orders, planning a daily travel schedule, reviewing concerns, conducting tests, and resolving problems.
Qualifications & Skills
  • Technical degree or certification, or willingness to become certified in GHS offered courses - Required
  • IICRC Certified - Desired
  • Awareness of health and safety issues - Required
  • Ability to adapt to work schedules and flexible shifts - Required
  • Excellent customer service, communication and self-management skills - Required
  • Ability to lift a minimum of 50 pounds - Required
  • Ability to pass a criminal background check - Required
  • Valid driver's license with good driving record - Required
Compensation: $40,000.00 - $100,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to the franchisor.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Why Should You Join Us?

Extremely Competitive Pay
Opportunity for Advancement